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MS-47
1983
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Letters to
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Postal Maintenance Craft News
http://www.apwu.org/dept/maint/index.htm
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Re:
Suspension of Custodial Exam 916 (8/27/2007)
From: Steve Raymer, Director,
Maintenance Division
There have been
inquiries from the field about the suspension of the
custodial exam. This is to provide some information to the
field so please forward along as appropriate.
We have received notification from the USPS that requirement
to pass the Test 916, Custodial Exam, is suspended until
September 30, 2008 for all purposes.
A meeting with the Service at this level is scheduled for
Friday, August 31, 2007.
We believe this suspension may
be a good thing (pending the responses at the above meeting)
and possibly a step towards the total waiver of the Test
916. That would put us in the same position as with the old
custodial exam, Test 911. The Test 911 had long been waived
for career employees but the Service did not permit waiver
or substitution of the Test 916.
As background, the Service had taken a position (in National
case Q98C4QC02005533) that they could ignore or waive the
exam at their discretion (for example, in cases of
excessing) yet maintain that minimum qualification
requirement for members of the Maintenance Craft. As one
example of the absurd situation this creates; current
maintenance employees could not down grade or be promoted
into custodial duty assignments because they were not
qualified (in the USPS’ position) due to not having the Test
916 on their record. Our position is the Service can’t have
it both ways, either waive the requirement for everyone or
it must be enforced across the board and cannot be
selectively waived.
We will, as always, keep the information coming when we
have an update to give
Gary Kloepfer
Assistant Director
Maintenance Division
(202) 842-4213
(202) 289-3746
(202) 251-1495 - Cell
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APWU
Wins Major Maintenance Arbitration Case
- (11/20/06)
The APWU won a major
victory last week when Arbitrator Shyam Das sustained a grievance
protesting USPS custodial staffing policies. “This landmark
award will help the APWU protect the custodial workforce,” said
Maintenance Division Director Steve Raymer.
The award, dated Nov. 16, requires
postal management to rescind the Maintenance Staffing Handbook
(MS-47) issued in 2001, which outlined new staffing procedures,
and reinstate the 1983 version. It also requires the Postal
Service to “reinstitute or prepare staffing packages as soon
as practicable.” Arbitrator Das remanded discussion of a remedy
for the intervening period to the parties, but retained jurisdiction
if the parties are unable to agree on that portion of the remedy.
The union’s grievance protested
the revised MS-47, which eliminated the use of staffing standards
based on cleaning frequencies and implemented a staffing policy
based upon budget considerations. Performance standards were
not changed, but previously-used staffing documents were replaced
with budget worksheets.
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Big Win For APWU in MS-47 Maintenance Case - "Custodial Jobs
Protected" (11/19/06)
Arbitrator Shyam Das
rejected the USPS attempts to eliminate custodial work through
the ill conceived ‘Budget Worksheet’. He ruled that, ” it is
appropriate that the Postal Service be directed to rescind the
2001 MS-47, to reinstate the 1983 MS-47, and to reinstate or
prepare staffing packages as soon as practicable. As the Postal
Service has stressed, the building inventories still are in
use and the performance standards have not been changed. Prior
staffing documents based on frequencies determined by the appropriate
level of management under the 1983 MS-47 presumably still exists,
and can be revised under that handbook where needed. Whether
a remedy is appropriate for the intervening period since the
implementation of the 2001 MS-47, and, if so what it should
be, is a matter remanded to the parties for further discussion.
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| Custodial
Staffing, Staffing by Tour (8/14/06)
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This is a summary of Arbitrator Carl C. Bosland’s decision
in case E94T-4E-C-97103948 regarding the custodial
staffing level at a Station. The Union maintained that the
Postal Service failed to properly establish the level of custodial
staffing for the Station.
The Union contended that management failed to adequately staff
the Station in accordance with the requirements of Handbook
MS-47 and that management failed to calculate custodial staffing
based on the frequency of identified activities on each mail
processing tour. According to the Union the Postal Service
on calculated tour 2 only and did not include the other tours
in its staffing calculations. It claimed that contrary to
the argument advanced by Management, the MS-47 does not afford
Management the option to ignore the methodology for calculating
custodial staffing by tour based on the number of employees
on a given tour. The exclusion of custodial time on Tour 1
along with other miscalculations undercounts mandatory custodial
work time equal to 0.8 annual man years. As a remedy the Union
requested that the Arbitrator sustain this grievance and find
the Union's April 9, 1997, custodial staffing package to be
control the for the Station. staffing The Union also requests
that the Arbitrator retroactively establish a custodial staffing
for the facility as of May 22, 1997, to be 2.9 man-years-,
(3 employees), and that the Service be directed to compensate
the bargaining unit for all hours associated with its failure
to staff to this level.
The arbitrator sustained the Union’s grievance and awarded
the remedy sought by the Union; he directed the Postal Service
to staff the Station in conformance with the MS47. The Service
shall redo the Station custodial staffing package as a two
tour operation effective May 22, 1997. The Arbitrator also
found that the violation of the MS-47 deprived the Station
bargaining unit of custodial work. As such, the Arbitrator
granted the Union's request for compensation for the hours
of custodial work that went unperformed at the Station from
May 22, 1997, to the date that Management staffs the Station
in conformance with this award and the MS-47.
In reaching his decision the arbitrator noted:
The Arbitrator further finds that the Union failed to establish
the exact number of custodial hours lost as a result of the
Service's custodial staffing calculation errors. It is Unclear,
for example, whether the lost work hour calculations provided
by the Union include items (#2) that were not legitimately
contested in this case, or include square footages for areas
that admittedly are not used by the employees on Tour I at
the Station. As such, the Arbitrator is unable to determine
if the lost work hours would, in fad; result in the need to
hire another full time regular custodian.
The Service cannot avoid liability for its failure to calculate
custodial staffing at the Station because of what it might
have done. This appears to be the argument advanced by the
Service in connection with its proffer of Management Exhibit
1. The Service argues, essentially, that if it had adhered
to well-established arbitral precedent and properly calculated
custodial staffing at the Station as a two tour operation,
it could have legitimately reduced the frequencies to the
minimum on Tour 2 and thereby preserve the overall custodial
staffing package at 2 full time regular employees.
Undoubtedly, the Postal Service could have done that within
the parameters of the MS-47. Significantly, it, in fact, did
not do that. Liability for contractual violations is based
on what a party in fact does, not what it might have done
had it not violated the contract. Here, to date, the Service
has failed to calculate custodial staffing for the identified
line items at the Station in conformance with the requirements
of the MS-47. It cannot avoid that fact by arguing that it
could have done things differently.
Gary Kloepfer
Assistant Director
Maintenance Division
(202) 842-4213
(202) 251-1495 Cell
(202) 289-3746 FAX
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ATHS Work Task
Change - Changing Label Roll Supply
Please be advised that
the task of changing the label roll on the ATHS has been assigned
to the Maintenance Craft. Please refer to the
USPS letter [pdf].
(7/13/06)

Gary Kloepfer
Assistant Director "A"
(202) 842-4213
(202) 289-3746 FAX
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USPS Respond to APWU Questions
on Custodial Services Request
-
In a letter sent out to its membership
, Steve Raymer, APWU Maintenance Division wrote: "It has been
brought to my attention that some offices’ have posted the USPS
request for information from vendors in their maintenance hallway
and/or on bulletin boards. I also understand there has been
some speculation by others on the internet. It is imperative
that our custodial members have their concerns put to rest as
quickly as possible. As you can
see from the attached, the USPS is not attempting to broaden
the scope of custodial work that can be contracted out. The
USPS specifically commits that any custodial contracting will
be covered by the square footage MOU and the CBA."PDF
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Maintenance Selection System
Open Season
As required by Article 38 of the
National Agreement, open season for the Maintenance Selection
System will be the month of March (2006).
The MSS open season occurs during March every three years and
provides opportunities for current maintenance craft employees
to apply for inclusion on MSS registers, mostly for promotions.
The process is open to employees who have not yet applied for
a particular Maintenance Craft register. Employees who previously
applied for a particular register and received a rating (either
eligible or ineligible) cannot use the open season to apply
again. These employees must follow the update procedures in
Article 38.4.D. Also note that while the term MSS is used herein,
the open season is for all in-craft registers, both MSS and
non-MSS.
Notification of the open season opportunity is to be posted
on the bulletin boards prior to March 1
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C90T-1C-C-96060709
- PER Update and Promotion
This is a summary
of Arbitrator Zobrak’s decision for the above referenced grievance
protesting the Postal Service’s failure to complete a PER update
request within the 37 day time period described in Article 38
Section 5.D and the subsequent denial of promotion based on
this time limit failure. The arbitrator ruled that the
Postal Service violated Article 38.5.D by failing to process
the Grievant’s PER Update request within the required thirty-seven
days which resulted in the grievant being denied a vacant Electronic
Technician, ET-9, position. The grievant is to be compensated
at the higher level of pay associated with the Electronic Technician
position as well as out of schedule pay, for the period from
January 12, 1996 to January 4, 1997. (This decision
is available on APWU Search)
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APWU
Prevails in Maintenance Staffing (PS 4852 "Line J") Case
In an award dated
July 12, 2004, National Arbitrator Shyam Das gave the APWU a
long overdue and significant victory in the "Line J" case. The
central point of the award in case number I94T-4I-C 98116745
is that the bargaining unit is entitled to the work (and work
hours) shown on Form PS 4852. PS 4852 ("Workload Analysis and
Summary") is a preprinted form designed to permit calculation
of the building cleaning staffing requirement for postal facilities.
This
is a significant win for APWU. According to Greg Bell, APWU
Industrial Relations Director, APWU challenged management's
noncompliance with custodial cleaning hours set out on Line
J of a PS 4852. It was the APWU position that this case was
not arbitrable at the national level because whether the Postal
Service is required to use the number of hours reflected on
Line J at a specific facility is a matter that should be determined
based upon local fact circumstances. Arbitrator Shyma DAS remanded
the grievance to Step 3 to be resolved consistent with the findings
in this decision.
In sum, the Postal Service's
obligation in a properly staffed facility is to abide by the
criteria or standards established in the MS-47 for both unit
performance as well as frequencies. The specific frequencies
to be followed at a particular location are those specified
on the PS 4852. The average weekly hours total shown on Line
J of PS 4852 is an approximate yardstick against which to measure
management's compliance, but does not constitute a rigid obligation
which cannot be deviated from. As noted above there are a variety
of circumstances in which management may schedule and/or work
fewer hours than the Line J average in a particular week without
violating its obligation to conform to MS-47 standards consistent
with the Gamser Award. (8/1/04)
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Arb. Summary - Cleaning
Frequency Determinations (5/24/04) |
The issue
to be determined is whether or not the Postal Service violated
the Agreement when it made a determination at the area level
to reduce the hours per week for the custodial cleaning and
maintenance work at the Pittsford, New York Post Office following
the resignation of a full time regular Building Maintenance
Custodian. Approximately one month after the position
became vacant, the Postal Service notified the Union that
it planned to revert or eliminate this position pending the
finalization of a new custodial staffing package which would
be approved at the Area Level. The staffing package
approved by the Area reduced the number of cleaning service
workhours which in turn reduced the number of custodial employees
required to complete the cleaning services.
The Union
protested the reduction of workhours and custodial complement
and argued a national level decision required that the staffing
be completed by local management making the determination
as to what is appropriate and that it was necessary that the
applicable handbooks require that local management make the
determination as to the proper staffing levels. It based its
argument on the national decision issued by Arbitrator Das
in which indicated that local management should not be displaced
by higher levels of management. The Union also argued
that the determination of the Postal Service at the Area level
which altered the staffing levels was accomplished without
basis, and constituted a violation of the Agreement.
The Arbitrator
sustained the Union’s grievance and directed the Postal Service
to staff the particular office with two full time employees
and remanded the remaining remedy, including monetary compensation.
The Arbitrator correctly reasoned:
At the outset,
the Postal Service contends that it made the proper decision
to revert the position in question, and in doing so complied
with the applicable provisions of the Agreement. Undoubtedly,
upon reviewing Article 38 of the Agreement, it becomes evident
that the Postal Service did, in fact, revert a position which
occurred as a result of a custodial employee retiring. The
reversion was completed in accordance with the applicable
provisions of the Agreement.’ However, such reversion
and whether or not it was appropriately made in accordance
with the Agreement is’ not the issue in this case. Rather,
the issue is whether or not the staffing levels which were
determined at the local management level and subsequently
revised by a higher level of management was appropriate.
It is readily apparent that the determination of the Postal
Service at the’ area level to alter the staffing level which
was completed by local management was completed prior to the
issuance of a national arbitration decision concerning this
subject matter. The Postal Service made a determination that
it would be appropriate to ‘alter the staffing level which
had been put in place by local management. Such determination
was made when the area decided to alter the staffing level
which was made by local management. When the record
is revealed, it becomes apparent that a national level decision
issued by Arbitrator Das clearly provided that staffing levels
established under the MS-47 by local management should not
be altered by a higher level of management. While there are
certain matters that higher level management can perform,
Arbitrator Das ruled “higher levels of management may not,
however, displace local management in developing staffing
packages within the ranges set out in the MS-47 handbook or
dictate specific frequencies to be plugged into these packages.”
In this specific case, this is exactly what occurred.
Local management made a determination regarding specific staffing
levels that were established pursuant to MS-47 handbook. The
area made the determination to alter such staffing level by
changing the frequencies which had been established by local
management. In effect, what occurred in this circumstance
is exactly what is precluded by the national award of Arbitrator
Das. Consequently, it was improper for the area to alter the
frequencies for the purpose of reducing the staffing level
that had been established by local management. While there
are certain functions which can be performed by the area regarding
its review of staffing levels, what occurred in this specific
case, based on the circumstances which were present, shows,
that area management altered what had been accomplished by
local management. In this case, local management appropriately
made a determination to staff the Pittsford location and the
determination of the area to alter this staffing arrangement
was improper. Furthermore, such determination was in direct
conflict with the national arbitration decision provided by
Arbitrator Das.
Gary Kloepfer
Assistant Director "A"
(202) 842-4213
(202) 289-3746 FAX
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Article 14 - Prescription
Glasses (4/19/04)
The issue
in this case was local management’s decision to cease purchasing
prescription protective eye wear for maintenance employees.
According to the local manager, he claimed that OSHA did not
require that the Postal Service purchase prescription eyewear;
OSHA only required the Postal Service provide protective eyewear.
The local union protested claiming that this decision was
made unilaterally, created an unsafe working condition for
all maintenance employees and broke a long-standing binding
practice which had been endorsed by Management Instruction
EL-820-80-4.
The arbitrator
sustained the Union’s grievance; he ruled the
decision to stop purchasing prescription safety glasses for
employees who otherwise comply with the requirement of MI
EL 810-2001-1 violated Article 5 of the contract and
must be rescinded. He then ordered the Postal Service to reinstate
the practice that existed prior to October 1995.
The arbitrator
opined that
the practice of purchasing prescription
safety glasses arising under Management Instruction EL-8 10-2001
-1 and its predecessor established a benefit for maintenance
employees who must wear glasses in the normal performance
of their duties and who are required by the Postal Service’s
safety rules to wear protective eye protective equipment.
He also found that purchasing prescription glasses to be a
benefit to employees which was protected by Article 5 of the
Agreement, “Thus, for employees who regularly wore glasses
and who were required to wear eye protection, the purchase
of glasses by the Postal Service had substantial value and
could easily be deemed a “term and condition of employment”
protected by Article 5”
Gary Kloepfer
Assistant Director "A"
(202) 842-4213
(202) 289-3746 FAX
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HANDBOOK MS-47 REVISION-
VMF Workroom Floor Cleaning Requirements |
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Effective
April 1, 2004, Handbook MS-47, Housekeeping Postal Facilities,
is revised to reflect changes necessary to clarify cleaning
responsibilities in the vehicle maintenance facilities.
We will incorporate this revision into the next printed version
of Handbook MS-47 and into the online version, located on the
Postal Service's PolicyNet web site; go to http://blue.usps.gov;
click on More References, then HBKs.
Handbook MS-47, Housekeeping Postal Facilities
5 Performance Standards
5.1 General
511 Area Cleaning
d. WORKROOM
(Revise the first sentence in item 2 to read as follows:)
2. Cleaning (VMF only) No plant maintenance custodial cleaning
is authorized for the VMF workroom.
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News from the NCED:
from Randy Zelznick, 21st Century Postal Worker
(10/16)
Maintenance Skills Development
Program (MSDP)
Filling Maintenance Vacancies Within USPS
NCED is supporting a pilot program to improve a USPS craft employee's
performance on maintenance qualification exams, maintenance
job tasks, and future technical training programs. The Maintenance
Skills Development Program (MSDP) is designed to help USPS fill
maintenance vacancies from within -- either from the maintenance
craft or another craft.
Subject matter in the 11-week training program is linked to
the knowledge, skills, and ability requirements of the MPE-8
Mechanic and Maintenance Mechanic-5 positions. Successful completion
enables an employee to participate in the Maintenance Selection
System (MSS).
The pilot program was delivered via distance learning using
the Postal Audio Training Network (PATN), NetMeeting software,
e-learning courses, and on-site training. Field maintenance
subject matter experts conducted the distance-learning lectures
from NCED. Two, full-time facilitators at each site (one ET
and one MPE), supported the lectures; plus local hands-on exercises,
testing, audio and video, and projects.
Four facilities and 59 employees participated in the 11-week
pilot offering that completed in August. The facilities were
New York Morgan PD&C, Houston P&DC, Denver P&DC, and Denver
BMC. Two students qualified for maintenance positions during
the program. In September, the 53 employees who graduated from
MSDP will take the 933 (MPE) and/or 931 (MM-5) Examinations
to determine their job qualifications.
HQ will look to expand the MSDP program in FY 2004. The program
is intended to support larger postal facilities with significant
maintenance vacancies. Facility selection and employee participation
in the MSDP program will be determined by postal HQ.
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