| NIOSH
Reports on DBCS at Denver Postal Facility May 25 2006
The National Institute for Occupational Safety and Health
(NIOSH) has just completed a three year investigation here in Denver of
ERRP and other supposed "solutions" to the flawed ergonomic design of the
DBCS.
Photos: DBCS -- Delivery Bar Code Sorter)
What the investigation reveals is that short of a
major redesign of the sweep side of the DBCS most effective way for clerks
to avoid injury is to slow down the pace of work and reduce the amount of
mail fed through the machine(see page 5).
Of course, management will NEVER go along with this.
In 1993 NIOSH conducted another ergonomic investigation of the DBCS in which
they described the multi-tiered stacker arrangement of the DBCS to be "A
SIGNIFICANT DEPARTURE FROM GOOD ERGONOMIC DESIGN WHICH PLACES WORKERS AT
HIGH RISK FOR LOWER BACK AND SHOULDER DISORDERS".
I did call in both the 1993 and 2006 investigations.
As most of you probably well realize, NIOSH has no enforcement power over
the USPS. However, they are the very best expertise in occupational health
in the country. The truth they reveal for automation clerks in both investigations
looks dismal. With the deployment of the four tiered DIOSS DBCS to replace
the single tiered ISS the fewer clerks that will be left in automation will
be doing far more ergonomically hazardous work and ERRP has done little
to address these hazards.
If you have any technical questions about these investigations
you may contact NIOSH industrial engineer Dan Habes at 513-841-4438 or by
email at dhabes at cdc.gov. I hate to be the bearer of bad news, but I think
the truth needs to get out there.
Loyd Reeder (Denver Postal Worker)
------------------------------------
Conclusions and Recommendations (NIOSH)
Based on meetings and conversations with USPS consultants,
safety personnel, managers, and workers the following conclusions can be
made:
1. The DBCS machines presently in use by the USPS
(four tiers, 201 stackers) present the same or greater risk of injury to
workers as the three-tiered DBCS machines evaluated by NIOSH in 1991-92.
2. The USPS recognizes the need to reduce the incidence
of musculoskeletal disorders at its facilities by identifying new and better
methods for workers who perform mail processing tasks.
3. The ERRP and other engineering/administrative strategies
are sound and logical approaches to achieving the goal of lower incidences
of musculoskeletal disorders.
4. The engineering controls developed under the ERRP
initiative are more likely to result in long term reductions in injuries
and musculoskeletal disorders than the administrative methods which do not
eliminate the hazards or design shortcomings that resulted in high incidences
of musculoskeletal disorders. Most of the controls developed for the DBCS
machine have been administrative in nature.
In addition to the conclusions listed above and the
recommendations contained in the attached HHE report, the following is recommended
for the DBCS machines:
1. Conduct periodic training and monitoring of worker
activities to reinforce safe work practices that have been taught and developed
at the USPS.
2. Rotate workers frequently between the feeder and
sweeping positions. Rotation should take place at least once per hour, but
more frequent rotation such as every 30 or 45 minutes may be more beneficial
to workers.
3. The feeder should occasionally stop loading new
mail into the DBCS and help the sweeper to ensure that the amount of mail
accumulated in the stackers does not exceed desired levels.
4. Encourage workers to use sound work practices like
the PowerLift while working on the DBCS machines, particularly at the feeder
position where the wide stance and lift with the legs techniques are most
applicable.
5. Determine and implement a mail processing rate
of work which will prevent workers from sustaining injury. This can be established
either through time and motion studies or by manipulating numbers of pieces
of mail processed per hour or per day until injury rates are under control.
As noted in the Discussion section above, reducing the rate of work is the
most effective administrative means of injury control when engineering controls
are not implemented, such as in the case of the DBCS.
This letter closes our file on these health hazard
evaluation requests. NIOSH recommends that employers post a copy of this
letter for 30 days at or near work areas of affected employees.
more from
NIOSH Health Hazard Evaluation Update- Denver GMF
(source: NIOSH)
NIOSH Health Hazard Evaluation - Denver
GMF 1992 (PDF) or
http://www2a.cdc.gov/hhe/select.asp?PjtName=13633&bFlag=0&ID=15
Additional info by Loyd Reeder
I
see the need to post additional info that was not included in the opening
comments here on Postal Reporter. The inevitable question arises why the
postal service would deploy such a machine as the DBCS, a machine that one
NIOSH official correctly described as a work comp time bomb back in 1992.
The answer in one word is money. A major reason for the deployment of the
multi tiered DBCS to replace the singe tiered BCS and the deployment of
the four tiered DIOSS DBCS to replace the single tiered ISS is what management
likes to describe as greater "depth of sort". With 200+ stackers on a typical
DBCS versus 60 stackers on an ISS, this simply means that the mail does
not have to be run as many times with two clerks running mail on a machine
with more mail sortation stackers. Hence, there will be a need for fewer
clerks. for the same amount of sortation. With about 85% of USPS costs going
into labor costs this does make sense. The big downside in all this is that
the fewer clerks will be doing far more ergonomically hazardous work on
the multi tiered DBCS, versus the single tiered machines. For the Postal
Service, the decrease in labor costs are offset to some extent by the inevitable
increase in work comp costs. However, as many of us grunts who work on the
DBCS fully realize, the Postal Service has a very effective system in place
to discourage workers from reporting injuries through use of harassment
against injured workers. Several years ago OSHA cited the Denver GMF for
gross underreporting for this very reason. This is another reason to hold
highly suspect when we hear about miraculous reductions in injuries here
in Denver that are attributed to ERRP. Are these ACTUAL injuries or just
reported injuries. Loyd Reeder May
28 2006
In
response to several email inquiries, I need to post this reply. I did call
in both NIOSH investigations, but I am NOT a union officer. These investigations
were NOT called in by union request. I am a "grunt" clerk who does work
on the DBCS almost every day. I am a former high school teacher and my brother
is a medical doctor who deals in occupational health issues which did help
in gaining immediate expertise during the course of the NIOSH investigations.
LOYD REEDER May 29 2006
Both
NIOSH investigations that are posted here on Postal Reporter are NOT copyrighted
and can be downloaded. If anyone has any remote interest in these investigations
and the truth they reveal PLEASE download and also email then to anyone
else that may have an interest. The 1993 NIOSH investigation has already
been used on numerous occasions by clerks who have been injured by the DBCS
to successfully file comp claims May
29 2006
What
NIOSH says about slowing down the pace of work and running less mail through
the DBCS as the most effective control, short of a redesign, to avoid injury
HAS been already figured out by many us grunts who work on these machines
every day. However, when the best expertise in the country backs this up
it gives us more legal muscle to fight management's relentless push for
big numbers. I have one automation clerk friend who had to have a disk removed
from her back from working on the DBCS. She told me afterwards if she had
only known about what NIOSH said in 1993. She, and a number of people like
her, is why I called in NIOSH for both investigations and had them posted
here on Postal Reporter. When one local APWU president over a thousand miles
from Denver read through both NIOSH reports he reminded me of the familiar
quote of US President Garfield: "The truth will set you free, but first
it will make you miserable." The truth needed to get out
May 29 2006
Because
of several questions I received by email I see the need to make this post.
The questions were along the line that the NIOSH investigations were "theoretical"
and have the DBCS machines produced any "real" injury data. The answer in
simple terms is you bet they have. In May of 1995, the DBCS was cited by
OSHA for the first time in Albuquerque based on reported injuries. This
was less than 2 years after the release of the first NIOSH investigation.
What is significant is that in the relatively short life time of their operational
existence the DB's in Albuquerque generated enough "reported" injuries to
be cited. The DB's have been cited by OSHA many times since then. As noted
in a previous statement, this was reported injuries, not ACTUAL injuries.
With the very effective disincentives that the Postal Service has in place
this reflects that very tip of the actual injury iceberg. The description
of the DBCS by one NIOSH official as a work comp time bomb back in 1992
has proven true. With the deployment of the DBCS the Postal Service has
placed itself in a terrible dilemma. They have spent billions on them and
are therefore committed to their use. They are by far the biggest injury
producer among clerks, so I was told by a USPS safety official. With a typical
clerk making close to $50,000 a year plus benefits, admittedly incredibly
good money for semiskilled labor, the Postal Service is committed to high
productivity or "big numbers" from the clerks who run the DB's. This need
for high productivity is increasing because of the decline in 1st class
mail volume relative to reduced postage 3rd class mail. However, the DB's,
as a NIOSH official said to me, are capable of processing a much higher
volume of mail than a human body can withstand over time, especially the
sweeper. Hence, the terrible dilemma
May 29 2006
This
email was sent to the Louisville, KY, APWU, in response to their email which
is underneath: Thanks for responding to my email. In regards to the apparent
hopelessness of the DBCS ergonomic problem and the National APWU's "fetal
position" on this issue, the second just released NIOSH investigation was
called in by me due to the failures of those in power: The USPS has spent
billions on the DBCS and is therefore committed to their use. It took one
solitary clerk in Denver back in 1992 to call in NIOSH and raise hell about
the DBCS "work comp time bomb". The very thing the National APWU should
have been doing. Then I was "awarded" for my efforts by the National APWU
by their coming after me. All the second NIOSH investigation does is give
clerks who now work on the DBCS a sound scientific methodology to not get
hurt since the DBCS genie is now out of the bottle. The NIOSH methodology
is wonderfully simple: 1. Slow down the pace of work and run less mail through
the machine. 2. The feeder should help the sweeper sweep. 3. Rotation between
the feeding and sweeping position should be every 30 to 45 minutes. 4. Trays
of mail should not be flipped on to the loading ledge. Short of an engineering
redesign, hence very expensive, of the sweep side of the machine, these
simple administrative controls should be very helpful. What the National
APWU does at this point in time is perhaps largely irrelevant. However,
I did try to get National APWU Safety Officer Corey Thompson to post the
NIOSH investigations on the National APWU web site for several months and
got nothing but lip service and the run around. I therefore took the initiative
and had the NIOSH investigations posted on 4 postal news web sites to get
the word out to the membership. Based on your own response and the responses
of others the word is indeed getting out there. In summation, ERRP has done
little to deal with the DBCS ergonomic problem and NIOSH has provided a
sound scientific methodology for DB clerks not to get injured. ----- Original
Message ----- From: Joe Ramey To: loydreeder Sent: 6/23/06 18:31:06 Subject:
Re: Emails to Louisville APWU Loyd, I believe the information was received
because when I spoke to our president, Don Reynolds, last week about your
article site he was not only aware of the NIOSH report but used your
name specifically in talking about. I have forwarded your personal info
to Don so that he can contact you about specifics since if have recently
switched to the maintenance craft and Clerk issues including the DBCS' are
no longer my area. I am still interested in these issues having been a mail
processor and have worked on these machines for over ten years, but Don
is really the guy to pursue or designate who will pursue this issue locally.
I hope he does because it sounds to me like you have laid some very useful
groundwork here. I also believe unfortunately that the national will not
push with this type of attack because they seem to have gone into the fetal
position in Washington. It is only my personal opinion, but I believe our
national leaders are afraid to fight the USPS on anything of substance.
Everything seems to be directed to fall back defensive positions and extensions.
Unions were formed, and maintained, by those who fought for what the membership
needed, many times against long or impossible odds. Sadly, we have become
bogged down with a whole bureaucracy of retiree's who have nothing in common
with the working members on the floor. Our only hope is local leaders rising
up, but I honestly believe that is a faint hope. Efforts like yours is what
the union needs, unfortunately, those in power will not follow up and make
any meaningful changes or protect members who have suffered injuries working
these machines. Still it is a good effort and I applaud you work and have
pushed for Don to do something with what you started. Time will tell. In
Solidarity, Joe Ramey. wooglin221at insightbb.com
Additional
Info request. I am the Central Region Safety & health Rep. for the APWU
and the question of the "noise" levels of the full stacker alarms on the
DBCS has been brought up. A local study and some supporting info was sent
to me last week, the subject is that these audible alarms exceed the OSHA
standard of 95-105 db and are bout 26 inches from the sweepers ear which
may cause permanent hearing loss. Anyone with supporting info or similar
problems please let me know. Steve Vaughn :swvaughn at juno.com
This
is in response to the Federal Times article which was posted on Postal Reporter
on 9-25-06. At the very least this article will get the word out to the
membership that the US Dept of Health-NIOSH states that short of a redesign
of the sweep side of the DBCS the most effective methodology for clerks
to avoid injury on the DBCS is to slow down the pace of work and run less
mail through the machine. I do not recall saying to the author, Dan Davidson,
that the best solution to the terrible design of the DBCS is to automate
the sweeping function. However, I am sure the postal service WILL AUTOMATE
the DBCS and eliminate human operators just as soon as it is technically
and financially viable. They will do this regardless of what NIOSH or anyone
else says. In the meantime the human operators of the DBCS should follow
NIOSH requirements. The first part of the article was full of allot of self
congratulatory hoopla from the USPS about their supposed injury reductions.
As I have said before, these are reported injuries, NOT ACTUAL injuries.
Who is to say that some of this supposed "reduction" is because a number
of clerks have wised up and are slowing down the pace of work on the DBCS,
a significant injury producer. If you have any questions you may reach me
at loydreeder at earthlink.net
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